1. Introduction
Erwin Custom Fabrication (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://erwinfab.com or use our services.
Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our website or services.
Contact Information:
Erwin Custom Fabrication
811 N Kings Rd, Nampa, ID 83687
Phone: (208) 856-6487
Email: [email protected]
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Request a quote or estimate
- Contact us via phone, email, or contact forms
- Engage our services
- Visit our website
- Subscribe to newsletters or communications
This information may include:
- Name and contact information (phone number, email address, mailing address)
- Company name and business information
- Project details and specifications
- Payment and billing information
- Communication preferences
- Any other information you choose to provide
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage, including:
- IP address and location data
- Browser type and version
- Operating system
- Referring website
- Pages viewed and time spent on pages
- Device identifiers
- Cookies and similar tracking technologies
2.3 Business Information
When working with commercial clients, we may collect:
- Business contact information
- Project requirements and specifications
- Technical drawings and designs
- Site photos and measurements
- Purchase order information
3. How We Use Your Information
We use collected information for the following purposes:
- Providing quotes, estimates, and service proposals
- Communicating with you about projects and services
- Processing and fulfilling service requests
- Scheduling appointments and site visits
- Processing payments and maintaining financial records
- Improving our website and services
- Sending marketing communications (with your consent)
- Responding to inquiries and customer service requests
- Complying with legal obligations
- Protecting our rights and interests
- Analyzing website usage and trends
4. Legal Basis for Processing (for EU/EEA Residents)
If you are located in the European Union or European Economic Area, our legal basis for collecting and using your information depends on the specific information and context:
- Performance of a contract with you
- Legitimate business interests
- Compliance with legal obligations
- Your consent (which you may withdraw at any time)
5. How We Share Your Information
We may share your information in the following circumstances:
5.1 Service Providers
We may share information with third-party service providers who perform services on our behalf, including:
- Payment processors
- Material suppliers
- Subcontractors
- Shipping and delivery services
- Website hosting providers
- Analytics services
- Marketing platforms
5.2 Business Transfers
In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, your information may be transferred to the acquiring entity.
5.3 Legal Requirements
We may disclose your information when required by law, such as:
- To comply with legal processes or government requests
- To enforce our Terms of Use and other agreements
- To protect our rights, property, or safety
- To protect the rights, property, or safety of others
- To prevent or investigate fraud or illegal activities
5.4 With Your Consent
We may share your information with third parties when you have given us explicit consent to do so.
5.5 Aggregate Information
We may share anonymized, aggregate, or de-identified information that cannot be used to identify you.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on:
- The nature of the information
- Legal and regulatory requirements
- Our legitimate business needs
- Contractual obligations
When we no longer need your information, we will securely delete or anonymize it.
7. Cookies and Tracking Technologies
7.1 What Are Cookies
Cookies are small data files placed on your device when you visit a website. We use cookies and similar technologies to:
- Remember your preferences
- Understand how you use our website
- Improve website functionality
- Analyze traffic and usage patterns
- Deliver targeted advertising
7.2 Types of Cookies We Use
- Essential cookies: Necessary for website functionality
- Analytics cookies: Help us understand website usage
- Marketing cookies: Used to deliver relevant advertisements
- Preference cookies: Remember your settings and preferences
7.3 Managing Cookies
Most browsers allow you to control cookies through their settings. You can:
- Block all cookies
- Delete existing cookies
- Allow cookies from specific websites
- Receive notifications when cookies are set
Note that disabling cookies may limit your ability to use certain features of our website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
9. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is 100% secure. We cannot guarantee absolute security of your information.
You are responsible for maintaining the confidentiality of any passwords or account information.
10. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
10.1 General Rights
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your information
- Objection: Object to processing of your information
- Restriction: Request restriction of processing
- Portability: Request transfer of your information
- Withdraw consent: Withdraw previously given consent
10.2 California Residents (CCPA)
If you are a California resident, you have additional rights including:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising your rights
We do not sell personal information as defined by the CCPA.
10.3 Nevada Residents
Nevada residents may opt-out of the sale of certain personal information. We do not currently sell personal information as defined by Nevada law.
10.4 Exercising Your Rights
To exercise any of these rights, please contact us at:
- Email: [email protected]
- Phone: (208) 856-6487
- Mail: 811 N Kings Rd, Nampa, ID 83687
We will respond to your request within the timeframe required by applicable law.
11. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have collected information from a child, we will delete it promptly. If you believe we have collected information from a child, please contact us immediately.
12. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your country. By using our services, you consent to the transfer of your information to the United States and other countries where we operate.
13. Do Not Track Signals
Some browsers include a “Do Not Track” (DNT) feature. Our website does not currently respond to DNT signals. We may adopt a DNT standard if one is established in the future.
14. Marketing Communications
14.1 Opt-In
With your consent, we may send you marketing communications about our services, promotions, and news.
14.2 Opt-Out
You may opt-out of marketing communications at any time by:
- Clicking the “unsubscribe” link in our emails
- Contacting us at [email protected]
- Calling us at (208) 856-6487
Even if you opt-out of marketing communications, we may still send you transactional or administrative messages.
15. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes are effective immediately upon posting to our website. We will indicate the “Last Updated” date at the top of this policy. Your continued use of our website or services after changes are posted constitutes acceptance of the modified Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
16. Disclaimer of Warranties and Limitation of Liability
We make no representations or warranties regarding the security of your information. To the maximum extent permitted by law, we disclaim all liability for any unauthorized access, use, or disclosure of your information. We are not responsible for any damages, losses, or harm resulting from data breaches, security incidents, or privacy violations, whether caused by our actions, omissions, or the actions of third parties.
You acknowledge that you provide information at your own risk and agree to hold us harmless from any claims related to privacy or data security.
17. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Erwin Custom Fabrication
811 N Kings Rd
Nampa, ID 83687
Phone: (208) 856-6487
Email: [email protected]
Business Hours: Monday – Thursday, 7:00 AM – 4:30 PM
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
